Ben Szent-Kirallyi, Concierge, Intercontinental London Park Lane

Q: What else would you be if you weren’t a concierge?
A: Always wanted to be an actor! You would probably find me doing that at least part-time, otherwise I would be in the video games industry.

Q: Where is your favourite place in London to spend a day off?
A: At one of our city’s parks with my wife and kids – our favourite is Victoria Park!

Q: If you could be a concierge in another city, where would it be and why?
A: I would love to be a concierge in Sydney, Australia one day. I have met so many wonderful people from there and it looks like such an amazing place!

Q: What do you enjoy most about being a concierge?
A: The fact that I am able to deal with and look after so many high profile people from all over the world, but ultimately creating happy memories and smiles!

Q: What’s the best piece of advice you’ve ever been given?
A: “Always think outside the box”, and “listen before you act”!

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